Accessibility & ADA

Accessibility & ADA Information

Notice Under the Americans with Disabilities Act

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), the Kanawha County Public Library Board (KCPL) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.



KCPL does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.


Effective Communication

KCPL will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in KCPL’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.


Modifications to Policies and Procedures

KCPL will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in KCPL facilities, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of KCPL should contact the office of Facilities and Security Manager, ADA Coordinator, 123 Capitol Street, Charleston, WV 25301 (304)343-4646 extension 1242 or 1268 as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require KCPL to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.


Special Services Information

The Kanawha County Public Library system makes every effort to accommodate all its patrons. We offer a range of services and adaptive equipment for people with special needs who are blind and visually impaired, deaf and hearing impaired, or special needs.

The Library fully complies with the Americans with Disabilities Act (ADA) and provides accommodations on request for physical access, communication or other needs that ensure our services, activities and employment are available to people with disabilities.


Library Resources and Materials

KCPL provides library resources in a variety of formats for patrons with disabilities. Library users who are deaf or hearing impaired may access library services and information by telephone through the WV Relay Service.


  • Large print collection provides fiction and nonfiction titles
  • Audio books on CD, cassette, and Playaways


West Virginia Talking Books and Web-Braille services available through the West Virginia Library Commission Special Services at (304) 558-4061, or in-state toll free – (800) 642-8674 or (800) 642-9021 extension 9

  • Website that meets ADA criteria for accessibility
  • Ask a Librarian Reference Service
  • Online access to your patron account information, reserves, and catalog
  • ADA-compliant facilities at most locations; renovations in progress
  • Low Vision Telesensory Chroma CCD machine and large magnifier available at the Main Library.
  • Staff available to assist on request
  • Assisted listening devices will soon be available on request.
  • Accessible library programs and sign language interpreters on request with advance notification to the KCPL ADA Coordinator.
  • Accessible computer workstations at all locations.
  • Accessible meeting space for small groups at all facilities except Glasgow and Marmet.

The KCPL Bookmobile offers one-on-one service on request at the bookmobile’s regularly scheduled stops. Call the Bookmobile for more information at 304-949-2400.


Addressing Accessibility Concerns

Concerns that a program, service, or activity of KCPL is not accessible to persons with disabilities should be directed to:

    Facilities and Security Manager
    ADA Coordinator
    123 Capitol Street
    Charleston, WV 25301
    304-343-4646 ext. 1242 or 1268

KCPL will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.